Mac HelpMate Testimonials |
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We support hundreds of workstations and servers across a tri-state region, and remote support has long been a necessity for our effectiveness and success. Mac HelpMate and Auto HelpMate have enabled us to quickly and easily support users both during and after business hours, all without any sort of configuration headaches with network infrastructure. Until recently, the one weak link was the need to always have a computer and internet connection nearby to help someone out. With the recent introduction of Mac HelpMate and Auto HelpMate for iPhone, the package is now complete! The interface is intuitive and the integration with Jaadu VNC makes sense and "just works." It's great to have an additional weapon in our arsenal to support our clients whenever and wherever the need arises.
Sam Bergin, ACTC and Apple Certified Trainer
I was at a client's where I previously installed MHM. I was asked to do this and that. One item was un-file-vault the user's home directory. I began it, and it quoted me 2 hours, and stuck to its story. I needed to get to another appointment. I started up autohelpmate.com, registered his machine, checked that indeed I could control it with the decrypt progress bar on screen. That was perfect. I left, and completed the task from my next consulting location. Sweet!
Reed Jackson, ACSA and Systems Engineer
Auto HelpMate has been an instrumental key to the success of our Digital Menubox product. Offering the ability to update and modify content on our signage to clients both locally and remotely in other cities and countries, Auto HelpMate gives us the ability to connect remotely with ease and efficiency quickly and reliably from remote locations to verify content and perform system updates. Olivier Centner, Kiosk Entrepenuer
We got rid of the slow and mediocre Netopia eCare remote control software and replaced it with a very cool new program called, “Mac HelpMate.” Dean Shavit, a longtime Mac user and technical support professional, designed it, and it’s not only faster than eCare, it does a lot more.
Bob “Dr. Mac” LeVitus
Alex Narvey
Brian Dirsmith
Andrew Zipkes
dataLAB Brooklyn, NY |