Mac HelpMate Subscribers in the Spotlight...

South Florida: John Stephen and Fobis Technologies

http://www.fobis.com

Fobis Technologies Inc. located in Miami, FL began operations in March 2000 as product based company. The company developed and continues to sell a line of simple to use TV remote control products for children and the elderly called “weemote®”. Understanding the value of good product design, the company began offering consulting services to the Apple community in 2005. John Stephen who is the founder of the company worked for Apple as a Mac Genius prior to expanding the business to Apple services.  That experience provided a solid basis for the company to understand the needs of Apple users.

While specializing in certain areas such as CRM and user training, Fobis provides a wide range of consulting services to residential, SOHO and small business customers. The company understands the challenges in making things work smoothly and trouble free for small companies with limited resources. Anything recommended is either being used by Fobis itself on a day-to-day basis or has been thoroughly evaluated and tested before deployment.

Early on, the company recognized the challenge and need in having remote control tools to access its clients computers. While using such tools as Apple Remote Desktop and Timbuktu, there were always trade offs depending upon the tool being used. Fobis realized it needed something that was both easy to setup as well as easy to deploy, and that would work in any location where the client would request assistance. The company started using Mac HelpMate about four years ago and the product has easily met or exceeded its internal needs.

“Beyond Mac HelpMate working very well for us, the real benefit for us was the ability to personally brand the software. Many clients think we developed the tool and it’s a great impression for us whenever the client launches Mac HelpMate and sees our company logo prominently displayed," states John Stephen, owner of Fobis Technologies. “The developers also keep improving the feature set of the product to provide even greater levels of functionality”.